Delivery Method

Traditionally, client-installed software has been the preferred choice of users when faced with the need to automate. Oftentimes, however, installed software comes with significant upfront costs and further complications related to installing and supporting an application. The Software as a Service (SaaS) model is predicated on a 'one-to-many' or multi-customer delivery model whereby an application is shared across customers. A key premise of this model is that the SaaS provider invests in the technology, hardware, and ongoing support services instead of the customer.

WHY SWITCH TO SAAS?

There are many benefits that come with adopting a SaaS model. By utilizing software delivered via SaaS, both providers and customers are able to begin taking advantage of automation more quickly, experience more predictable costs, and achieve a faster Return on Investment (ROI). In fact, according to a recent study by the Aberdeen Group, users of SaaS report achieving ROI in six months or fewer, which is 2-4 times faster than with client-installed alternatives.

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The desire and need for SaaS technology is growing dramatically. According to IDC, worldwide spending for SaaS by 2009 will exceed $10.7 billion and by 2010, 30% of new software will be delivered via a SaaS model.

RESEARCH & DEVELOPMENT
Continuous industry research and ongoing monitoring of system usage help drive product development and ensure application functionality remains parallel with market demands. Software features can be easily expanded or scaled back by user, making it easier to support a variety of size and industry specific customers with a single software platform. Innovative tools reduce the time required for data conversion, software configuration, and user training, helping organizations compete more effectively in the marketplace.

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